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Câu 1 / 20

Rewrite using a cleft sentence: "Market volatility caused the losses."

• A. It was the losses caused market volatility.
• B. It was market volatility that caused the losses.
• C. It was the losses that market volatility caused.
• D. Market volatility it caused the losses.

Câu 2 / 20

If a customer has a complaint, the bank staff should _____ the issue immediately.

• A. neglect
• B. ignore
• C. avoid
• D. address

Câu 3 / 20

Rewrite: "This is the cheapest insurance plan we offer." → "This is the cheapest of _____ insurance plans we offer."

• A. all
• B. any
• C. every
• D. all the

Câu 4 / 20

The committee insisted that the bank ______ its exposure to high-risk securities.

• A. reduces
• B. reduce
• C. reduced
• D. reducing

Câu 5 / 20

The bank offers a wide range of _____ products, including savings accounts, fixed deposits, and retirement plans.

• A. fiscal
• B. financial
• C. monetary
• D. economical