Fraud Risk Management Senior Specialist- Hà Nội- TA084

Job Description:
1. Support the Enhancement of the Fraud Risk Management Framework

- Contribute to the refinement of fraud risk policies, procedures, and governance standards.

- Ensure consistent application of the fraud risk framework across business units and subsidiaries.

- Identify gaps and propose improvements based on operational insights and incident trends.

2. Lead Targeted Fraud Risk Assessments and Control Reviews

- Conduct in‑depth fraud risk assessments for high‑risk products, channels, and processes.

- Evaluate the effectiveness of existing controls and recommend mitigation strategies.

- Collaborate with business units to implement and monitor corrective and preventive actions.

3. Coordinate the Implementation of Fraud Risk Management Tools Across VPBank Group

- Support the rollout, enhancement, and optimization of fraud detection and monitoring tools (e.g., surveillance systems, red‑flag indicators, case management platforms).

- Ensure tools are effectively adopted by business units and tailored to operational requirements.

- Monitor system performance and escalate issues for timely resolution.

4. Contribute to the Development of Technology‑Enabled Fraud Solutions

- Provide operational input to strengthen fraud analytics, AI models, and real‑time monitoring capabilities.

- Participate in testing, validating, and deploying new fraud detection technologies.

- Work closely with IT and Data teams to improve system integration, functionality, and performance.

5. Lead and Support Fraud Incident Investigations

- Investigate complex or high‑impact fraud incidents in coordination with relevant stakeholders.

- Conduct root‑cause analysis and propose systemic enhancements to prevent recurrence.

- Ensure accurate, complete, and timely documentation and reporting of fraud incidents.

6. Promote Fraud Awareness and Strengthen Risk Culture

- Deliver targeted fraud awareness sessions for high‑risk teams and frontline staff.

- Support internal campaigns encouraging ethical conduct and proactive reporting.

- Maintain training records and monitor program effectiveness.

7. Ensure Compliance with Regulatory and Internal Requirements

- Prepare fraud risk dashboards and reports for management committees and regulators.

- Support audits, inspections, and governance reviews.

- Ensure full compliance with SBV regulations and internal fraud risk management standards.

Job Requirements:
1. Educational Qualifications

- Bachelor’s degree or higher in Finance, Banking, Business Administration, Economics, Law, Fintech, or a related discipline.

- Preferred: Master’s degree or relevant professional certifications, such as:

- Certified Fraud Examiner (CFE)

- Certified Risk Management Professional (CRMP)

- Certified Internal Auditor (CIA)

2. Relevant Knowledge / Expertise

Strong knowledge of:

- Fraud risk frameworks, typologies, and mitigation methodologies

- Financial crime regulations and compliance standards

- Internal control systems and audit methodologies

- Data analytics concepts and technologies used in fraud detection

Familiarity with:

- Banking products and services (especially retail lending portfolios)

- Regulatory requirements (e.g., AML, KYC, FATF guidelines)

- Investigation procedures and case management systems

3. Skills

Analytical & Investigative: Ability to identify patterns, anomalies, and root causes in fraud cases.

Technical Proficiency:

- Experience using fraud monitoring platforms and data analytics tools

- Knowledge of SQL, Python, or similar data interrogation tools is an advantage

Communication:

- Strong report writing abilities and effective presentation skills

- Ability to convey complex insights to non‑technical stakeholders

Collaboration: Demonstrated ability to work cross‑functionally with Compliance, Legal, IT, and business units

Strategic Thinking: Capability to design, implement, and assess fraud prevention strategies

4. Relevant Experience

- Typically 5–7 years of experience in fraud risk management, internal audit, compliance, or financial crime investigation.

- Proven experience in:

- Leading and managing fraud investigations

- Developing and executing fraud mitigation strategies

- Overseeing fraud risk within digital channels and emerging technologies

5. Required Competencies

- Integrity & Ethics: Strong commitment to professionalism, confidentiality, and ethical behavior.

- Risk Awareness: Ability to anticipate emerging fraud trends and respond proactively.

- Decision‑Making: Sound judgment during high‑pressure or high‑risk investigations.

- Adaptability: Comfortable navigating dynamic, fast‑paced, and high‑risk environments.

- Leadership: Ability to mentor junior staff and influence senior stakeholders effectively.

Benefits:

- Competitive and performance-based compensation package

- Holiday and Lunar New Year bonuses, subject to the Bank’s prevailing policies

- Preferential staff loan programs, in accordance with bank policies

- Enhanced annual leave entitlement based on job level, plus company-sponsored summer vacation

- Full statutory insurance coverage as required by labor law, plus VPBank Care insurance depending on job grade and tenure

- Access to comprehensive training programs, aligned with the competency framework for each position

- Working schedule: Monday to Friday, and Saturday morning

- Dynamic, collaborative, and growth-oriented workplace, with abundant opportunities for learning and career development

- Participation in diverse employee engagement activities, including sports tournaments, talent contests, and team-building events