ACB Insurance - QA Lead

QA Lead is responsible for leading the Quality Assurance function, ensuring the delivery of high-quality software products through effective testing strategies, processes, and team leadership. The role oversees test planning, test execution, automation initiatives, defect management, and quality governance across the software development lifecycle (SDLC). The QA Lead collaborates closely with Product Managers, Developers, DevOps Engineers, Business Analysts, and stakeholders to drive continuous quality improvements and ensure customer satisfaction.

Key Responsibilities

Test Strategy & Planning

• Define and implement comprehensive QA strategies and testing frameworks.

• Develop test plans, test cases, testing schedules, and resource allocation plans.

• Estimate testing efforts and project timelines.

• Establish testing standards, methodologies, and best practices.

• Ensure adequate test coverage for functional and non-functional requirements.

Test Execution & Defect Management

• Oversee execution of manual and automated testing activities.

• Monitor defect lifecycle management from identification to closure.

• Ensure critical defects are prioritized and resolved efficiently.

• Validate software releases against business and technical requirements.

• Review test results and provide go/no-go recommendations.

Test Automation

• Lead automation testing initiatives to improve testing efficiency.

• Establish automation frameworks and test architecture standards.

• Identify opportunities to increase automated test coverage.

• Collaborate with development teams to integrate automated testing into CI/CD pipelines.

• Monitor automation effectiveness and maintenance activities.

Quality Process Improvement

• Continuously improve QA processes and testing methodologies.

• Implement shift-left testing and quality engineering practices.

• Analyze testing metrics and identify improvement opportunities.

• Drive root cause analysis for recurring quality issues.

• Promote continuous improvement across software delivery teams.

Agile & DevOps Collaboration

• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.

• Collaborate with DevOps teams to support Continuous Integration and Continuous Delivery (CI/CD).

• Ensure quality gates are integrated into deployment pipelines.

• Support release planning and production readiness assessments.

Stakeholder Management

• Work closely with Product Managers, Business Analysts, Developers, and customers.

• Communicate testing progress, risks, and quality metrics to stakeholders.

• Provide recommendations regarding product quality and release readiness.

• Support audit and compliance activities where applicable.

Documentation & Reporting

• Maintain QA processes, test documentation, and standards.

• Prepare and present quality reports and dashboards.

• Document testing methodologies, lessons learned, and best practices.

• Ensure traceability between requirements, tests, and defects.

Required Qualifications

Education

• Bachelor‘s degree in Computer Science, Information Technology, Software Engineering, or a related field.

Experience

• 5+ years of experience in Software Quality Assurance.

• 2+ years of experience leading QA teams or testing projects.

• Proven experience in Agile and DevOps environments.

• Experience managing end-to-end testing activities for enterprise applications.

Technical Skills

Testing Expertise

• Functional Testing

• Integration Testing

• System Testing

• Regression Testing

• User Acceptance Testing (UAT)

• Performance Testing

• Security Testing

• API Testing

• Mobile Application Testing

Test Automation Tools

Experience with one or more:

• Selenium

• Playwright

• Cypress

• Appium

• Robot Framework

• Katalon Studio

API & Performance Testing

• Postman

• Swagger/OpenAPI

• JMeter

• LoadRunner (preferred)

Defect & Test Management Tools

• Jira

• Azure DevOps

• TestRail

• Zephyr

• Xray

CI/CD & DevOps

• Jenkins

• GitLab CI/CD

• GitHub Actions

• Azure DevOps Pipelines

Programming & Scripting

Basic to intermediate knowledge of:

• Java

• JavaScript / TypeScript

• Python

• SQL

Cloud Platforms

Experience with:

• Microsoft Azure

• AWS

• Google Cloud Platform (GCP)

Soft Skills

• Strong leadership and people management skills.

• Excellent analytical and problem-solving abilities.

• Effective communication and stakeholder management.

• Strong decision-making and risk assessment capabilities.

• High attention to detail and quality standards.

• Ability to manage multiple priorities in a fast-paced environment.

• Coaching and mentoring mindset.

Preferred Qualifications

• ISTQB Advanced Level Certification.

• Certified Scrum Master (CSM) or Agile certifications.

• Experience leading automation transformation projects.

• Experience in SaaS, FinTech, E-commerce, or Enterprise Software environments.

• Knowledge of security testing and DevSecOps practices.

• Familiarity with AI-assisted testing tools and quality engineering platforms.

• Experience working in large-scale distributed teams.

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-- Bạn biết đến cơ hội ứng tuyển này qua kênh nào? --Website tuyển dụng ACBFacebook ACBLinkedIn ACBWebsite việc làmQuảng cáo onlineNgười giới thiệuKhác

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-->

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"datePosted":"2026-09-30", "description":"QA Lead is responsible for leading the Quality Assurance function, ensuring the delivery of high-quality software products through effective testing strategies, processes, and team leadership. The role oversees test planning, test execution, automation initiatives, defect management, and quality governance across the software development lifecycle (SDLC). The QA Lead collaborates closely with Product Managers, Developers, DevOps Engineers, Business Analysts, and stakeholders to drive continuous quality improvements and ensure customer satisfaction.

Key Responsibilities

Test Strategy & Planning

• Define and implement comprehensive QA strategies and testing frameworks.

• Develop test plans, test cases, testing schedules, and resource allocation plans.

• Estimate testing efforts and project timelines.

• Establish testing standards, methodologies, and best practices.

• Ensure adequate test coverage for functional and non-functional requirements.

Test Execution & Defect Management

• Oversee execution of manual and automated testing activities.

• Monitor defect lifecycle management from identification to closure.

• Ensure critical defects are prioritized and resolved efficiently.

• Validate software releases against business and technical requirements.

• Review test results and provide go/no-go recommendations.

Test Automation

• Lead automation testing initiatives to improve testing efficiency.

• Establish automation frameworks and test architecture standards.

• Identify opportunities to increase automated test coverage.

• Collaborate with development teams to integrate automated testing into CI/CD pipelines.

• Monitor automation effectiveness and maintenance activities.

Quality Process Improvement

• Continuously improve QA processes and testing methodologies.

• Implement shift-left testing and quality engineering practices.

• Analyze testing metrics and identify improvement opportunities.

• Drive root cause analysis for recurring quality issues.

• Promote continuous improvement across software delivery teams.

Agile & DevOps Collaboration

• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.

• Collaborate with DevOps teams to support Continuous Integration and Continuous Delivery (CI/CD).

• Ensure quality gates are integrated into deployment pipelines.

• Support release planning and production readiness assessments.

Stakeholder Management

• Work closely with Product Managers, Business Analysts, Developers, and customers.

• Communicate testing progress, risks, and quality metrics to stakeholders.

• Provide recommendations regarding product quality and release readiness.

• Support audit and compliance activities where applicable.

Documentation & Reporting

• Maintain QA processes, test documentation, and standards.

• Prepare and present quality reports and dashboards.

• Document testing methodologies, lessons learned, and best practices.

• Ensure traceability between requirements, tests, and defects.

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.

Experience

• 5+ years of experience in Software Quality Assurance.

• 2+ years of experience leading QA teams or testing projects.

• Proven experience in Agile and DevOps environments.

• Experience managing end-to-end testing activities for enterprise applications.

Technical Skills

Testing Expertise

• Functional Testing

• Integration Testing

• System Testing

• Regression Testing

• User Acceptance Testing (UAT)

• Performance Testing

• Security Testing

• API Testing

• Mobile Application Testing

Test Automation Tools

Experience with one or more:

• Selenium

• Playwright

• Cypress

• Appium

• Robot Framework

• Katalon Studio

API & Performance Testing

• Postman

• Swagger/OpenAPI

• JMeter

• LoadRunner (preferred)

Defect & Test Management Tools

• Jira

• Azure DevOps

• TestRail

• Zephyr

• Xray

CI/CD & DevOps

• Jenkins

• GitLab CI/CD

• GitHub Actions

• Azure DevOps Pipelines

Programming & Scripting

Basic to intermediate knowledge of:

• Java

• JavaScript / TypeScript

• Python

• SQL

Cloud Platforms

Experience with:

• Microsoft Azure

• AWS

• Google Cloud Platform (GCP)

Soft Skills

• Strong leadership and people management skills.

• Excellent analytical and problem-solving abilities.

• Effective communication and stakeholder management.

• Strong decision-making and risk assessment capabilities.

• High attention to detail and quality standards.

• Ability to manage multiple priorities in a fast-paced environment.

• Coaching and mentoring mindset.

Preferred Qualifications

• ISTQB Advanced Level Certification.

• Certified Scrum Master (CSM) or Agile certifications.

• Experience leading automation transformation projects.

• Experience in SaaS, FinTech, E-commerce, or Enterprise Software environments.

• Knowledge of security testing and DevSecOps practices.

• Familiarity with AI-assisted testing tools and quality engineering platforms.

• Experience working in large-scale distributed teams.

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