Sales training - Part 4 TOEIC Luyện Thi
Tóm tắt nhanh: Sales training consultative techniques 4 hours Nov 12. 3 câu hỏi: chủ đề, thời lượng, đối tượng.
Monologue
(Sales leadership team announcement)
Hello sales team. As you know, our Q4 push is right around the corner, and we want to make sure you're equipped with the right tools and techniques. We are scheduling a four-hour intensive sales training session covering consultative selling techniques, discovery questions, and closing strategies. The session will take place on November 12 from 9:00 AM to 1:00 PM in the Pine conference room. Attendance is mandatory for all retail branch RMs and small business bankers. The session will be led by Sales Coach Dana Whitmore, and we'll wrap up with a role-play competition where the top performers win gift cards. Please confirm your attendance with your manager.
3 câu hỏi trắc nghiệm
Question 1: What's the focus?
- (A) Compliance
- (B) Consultative selling ✓
- (C) Cybersecurity
- (D) Customer service
Đáp án: (B) - "consultative selling techniques".
Question 2: What's the session length?
- (A) 2 hours
- (B) 4 hours ✓
- (C) 6 hours
- (D) 8 hours
Đáp án: (B) - "four-hour intensive".
Question 3: Who must attend?
- (A) Tellers only
- (B) All employees
- (C) Retail RMs and SB bankers ✓
- (D) Managers only
Đáp án: (C) - "retail branch RMs and small business bankers".
Từ vựng
| Từ vựng | Nghĩa |
|---|---|
| sales team | đội ngũ bán hàng |
| Q4 push | đẩy mạnh quý 4 |
| right around the corner | sắp tới |
| equipped with | trang bị |
| tools and techniques | công cụ và kỹ thuật |
| four-hour intensive | 4 giờ chuyên sâu |
| consultative selling | bán hàng tư vấn |
| discovery questions | câu hỏi khám phá |
| closing strategies | chiến lược chốt đơn |
| take place | diễn ra |
| Pine conference room | phòng hội nghị Pine |
| attendance is mandatory | tham dự là bắt buộc |
| retail branch RMs | chuyên viên quan hệ chi nhánh bán lẻ |
| small business bankers | nhân viên ngân hàng doanh nghiệp nhỏ |
| led by | dẫn dắt bởi |
| Sales Coach | huấn luyện viên bán hàng |
| wrap up with | kết thúc bằng |
| role-play competition | cuộc thi đóng vai |
| top performers | người thể hiện tốt nhất |
| gift cards | thẻ quà tặng |
| confirm your attendance | xác nhận tham dự |
Traps
Bẫy 1: Focus
- Consultative selling - không customer service.
Bẫy 2: Length
- 4 hours (9am-1pm).
Bẫy 3: Audience
- Retail RMs + SB bankers, không Tellers-only.
Topic: Sales training consultative 4 hours Nov 12 Pine Room RMs SB.
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