Notification SMS alerts - Part 3 TOEIC Luyện Thi

Tóm tắt nhanh: Khách đăng ký SMS alerts free cho credit card transactions. 3 câu hỏi: loại alerts, phí, đăng ký.

Hội thoại

CSR: Hello. How can I help?

Customer (Mahesh): I'd like to receive alerts on my credit card for all transactions.

CSR: Sure. What types of alerts do you want?

Mahesh: All of them — every transaction, login, profile change, and anything over USD 100.

CSR: We can set that up. There's no fee for SMS alerts.

Mahesh: How do I activate?

CSR: You can enable them through the mobile app under "Settings > Notifications."

Mahesh: Can I disable them later?

CSR: Yes, you can adjust or disable anytime.

3 câu hỏi trắc nghiệm

Question 1: What is the fee for SMS alerts?

• (A) USD 5/month
• (B) USD 1 per alert
• (C) Free ✓
• (D) USD 10/month

Đáp án: (C) - "no fee for SMS alerts".

Question 2: What types of alerts does the customer want?

• (A) Only transactions
• (B) Transactions + login ✓
• (C) None
• (D) Only profile changes

Đáp án: (B) - "transaction, login, profile change".

Question 3: Where can the customer activate alerts?

• (A) Branch only
• (B) Phone only
• (C) Mobile app ✓
• (D) Email request

Đáp án: (C) - "mobile app under 'Settings > Notifications.'".

Từ vựng

Traps

Bẫy 1: Cost

• "No fee" - free tất cả alerts.

Bẫy 2: Types

• Customer yêu cầu multiple types, không chỉ transactions.

Bẫy 3: Where to activate

• Mobile app, không phải branch.

Topic: SMS alerts setup free qua mobile app với multiple alert types.

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