Đăng ký online banking - Part 3 TOEIC Luyện Thi

Tóm tắt nhanh: Khách hỏi đăng ký online banking, cần token mailed trong 5-7 ngày. 3 câu hỏi: yêu cầu, cách đăng ký, thời gian.

Hội thoại

CSR: Hello. How can I help?

Customer (Greta): I'd like to enroll in online banking for my checking account.

CSR: Sure. Do you have an account with us already?

Greta: Yes, I have a Premier Checking account.

CSR: Great. The first step is to enroll online at our website. You'll need your account number, Social Security number, and email address.

Greta: How long does the enrollment take?

CSR: The online enrollment takes about 10 minutes. After that, we'll mail a security token to your address within 5-7 business days.

Greta: What does the security token do?

CSR: It generates a one-time code each time you log in, for extra security.

3 câu hỏi trắc nghiệm

Question 1: What account does the customer want to enroll?

• (A) Savings account
• (B) Premier Checking ✓
• (C) Credit card
• (D) Loan

Đáp án: (B) - "Premier Checking account".

Question 2: How long does the online enrollment take?

• (A) 5 minutes
• (B) 10 minutes ✓
• (C) 30 minutes
• (D) 1 hour

Đáp án: (B) - "10 minutes".

Question 3: When will the security token arrive?

• (A) Same day
• (B) 1-2 days
• (C) 5-7 business days ✓
• (D) 30 days

Đáp án: (C) - "5-7 business days".

Từ vựng

Traps

Bẫy 1: Enrollment vs activation

• Online enrollment: 10 min. Mail token: 5-7 days. Activation: after token arrives.

Bẫy 2: Token purpose

• "One-time code" - security, không "transaction confirmation".

Bẫy 3: Account type

• "Premier Checking" - check tên chính xác.

Topic: Online banking enrollment với security token mailed 5-7 days.

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